About
ChanelleColeman
MeetChanelle
About
I am a business leader with 10+ years' of operational experience across multiple roles and in a variety of industries including entertainment, IT, non-profit, and energy. I have spent many years developing an extensive background in organizational effectiveness while collaborating with executive boards and leading teams.
With a degree in Organizational Leadership and Biblical Studies, I am also gifted to counsel and teach. As a operations manager, entrepreneur, speaker, and business strategist, I strive to build long-term partnerships and lead with wisdom, humility, and efficiency.
Services
My Skills
Services
Organizational
- Project Leadership
- Artist Management
- Operations
- Team Management
- Training and Development
- Strategic Planning
Administrative
- Office Management
- Policy & Procedures
- Virtual Administration
Technical
- SAP
- Power BI
- Asana
- Sharepoint
- Workzone
- Microsoft Office
Communications
- Corporate Training
- Public Speaking
- Product Demonstrations
Work
Representative Work Experience
Work Experience
Director of Operations - Various Industries
Spearheaded the planning, managing, executing and guiding the overall direction of projects and operations in various industries.
• Developed a business model for reducing risk that resulted in increased efficiencies in planning, evaluating and improving all process flow, team compliance, and reporting. • Provided specialized knowledge, business acumen, and leadership skills to facilitate the identification and management of all interdependencies and areas of risk. • Managed multiple project schedules, team evaluation, coaching and mentoring – hiring/firing, training and performance. • Guided Customer Relations Management and cross-trained project managers.
From 2010 through Present
Project and Production Manager - Entertainment
Directed the planning, organizing, overall management, and administration of all production, events, and recording projects.
• Successfully completed all projects on time and at or under budget. • Guided Customer Relations Management and cross-trained production coordinators. • Streamlined operations and processes to increase efficiencies and elevate production effectiveness. • Managed 5 to 15 cross functional project teams, along with additional contractors and vendors.
From 2015 through Present
Executive Assistant - Energy
Provided high-level administrative support to C-level executives by conducting research, preparing reports, handling information requests and performing clerical duties.
• Communicated directly with C-level and board of director personnel administering updates, execution and results for every project in my territory. • Created a more efficient Word database for forms, letters and documents, which decreased production time and improved operations. • Point-person to office personnel with office questions, concerns, and issues that may arise on daily basis. • Assisted and arranged meetings between EVPs and their 100+ departmental employees.
From 2011 through 2013
Compliance and Permitting - Government
Provided administrative support by implementing procedures and policies; completing projects in support of compliance director. Helped others by answering questions and responding to requests.
• Performed gap analysis with building code and occupant compliance, compile documentation regarding discrepancies and resolutions. • Provided organizational backup support to other departments which were highly admired by the Administrative Officer. • Provided initial contact to elite clientele, responding quickly and diplomatically to client concerns to ensure superior service and satisfaction. • Trained new employees on company’s procedures and processes.
From 2005 through 2010
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